# In case the number of order increase rapidly, the dispatch schedule may be delayed 1-2 working days.
## To avoid keeping parcels with chilled & frozen goods at courier’s depots over the weekends, relevant orders will be dispatched from Monday – Thursday only (Not Friday).
* Working days excluding: Weekend & Bank Holidays
** No dispatch and delivery on Weekend & Bank Holidays. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. For enquiry of your order dispatch schedule, please email to us with your Order Number to firstname.lastname@example.org
*** Schedule will be rearranged for special periods such as Christmas, New Year and Easter Holidays
Remarks: Any orders with chilled products are dispatched Monday-Thursday. While Friday-Sunday orders will be dispatched on the following Monday (or working day)