# In case the number of order increase rapidly, the dispatch schedule may be delayed 1-2 working days.
## To avoid keeping parcels with chilled & frozen goods at courier’s depots over the weekends, relevant orders will be dispatched from Monday – Thursday only (Not Friday).
* Working days excluding: Weekend & Bank Holidays
** No dispatch and delivery on Weekend & Bank Holidays. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. For enquiry of your order dispatch schedule, please email to us with your Order Number to online@koreafoods.co.uk
*** Schedule will be rearranged for special periods such as Christmas, New Year and Easter Holidays
Remarks: Any orders with chilled products are dispatched Monday-Thursday. While Friday-Sunday orders will be dispatched on the following Monday (or working day)
If I order frozen food online, will it delivered in special container, or in general package?
Chilled & Frozen products come in polystyrene boxes with several ice packs that will keep its temperature for 48 hours.
When will delivery my order ?
Hi,
Please email enquiries about online orders at online@koreafoods.co.uk.
Thank you.
if I order the cuckoo rice cooker, how many days can it deliver to me (within uk)?
Hi!
Please check here which Zone you are: https://www.koreafoods.co.uk/faq-items/shipping-charges/
We only currently deliver to UK addresses.
If you are in Zone A it should be delivered in 1-2 working days.
If you are in Zone B, delivery is 2-3 working days, and lastly,
Zone C, delivery is 3-4 working days.
Thank you.
Can you deliver love seafood? Eg, crab or lobster? I’m in Wimbledon about 8 mins walk from the station.
Hello,
We do not do delivery for live seafood in our online shop.
Hi! Would you accepc pick up orders? Some items seems not on sale in store but available online. Thanks.
Hi,
Unfortunately our online shop does deliveries only.
If you would like to pick up items from the store, please call the store directly.
Thank you.
Do you have a wholesale price?
Hi,
If you’d like to contact our wholesale please send a message through https://www.koreafoods.co.uk/contact/ and click on wholesale enquiry!
Thank you.
Hi , is the service still active?
Yes, the service still active.
Thank you.