Yes, you can cancel your order before 2PM of your order dispatched day. Please email us immediately. If your order has already been dispatched, refuse the delivery when it arrives and it will be returned to us. Once we receive the order we can issue a refund for the total cost minus any postage, packaging costs incurred, and all chilled/frozen items. In this case, you will be charged for the return postage cost.

If the items are in your possession and you still wish to return it, please see ‘Refund & Return Policy’ in ‘Online T&C’ for more information.